Being an account administrator

Who can be an administrator

To manage the users and other information for your organisation, you must have:

• a RealMe® login
• an online services account with the Personal Property Securities Register (PPSR)
• authority to act for your organisation.

If you create an online services account for your organisation on the PPSR, you automatically become the account administrator. You can also appoint other users to be an administrator of the account.

Updating your organisation's information

As an administrator you can update the details you entered when you created the organisation's online services account. These include:

• Your organisation's contact details:
  • name
  • category
  • email, physical and postal addresses, and
  • phone, mobile and fax numbers
• Your organisation's direct debit details including your bank account details and the email address we use to send you tax invoices.

Adding and managing users

Once you're logged in as an administrator you can add and manage your organisation's users, using the 'Organisation' settings.

Adding a new user to your organisation's online services account

All users need to have their own login. To add a user, follow these steps:

1. Log in to the PPSR.
2. Select ‘My Tools’ and ‘My Organisation Details’.
3. On the ‘View Organisation’ screen, click ‘Add Organisation User’.
4. Enter the user’s details.
5. Click ‘Create User’.

An activation code is emailed to the new user, who will be asked for it by the PPSR when they first log in. This will link the user’s RealMe with the PPSR online services account.

Maintaining a user's details

As an administrator, you can maintain the details of the people using your online services account.

Contact details

You can change a user's contact details, but only those they use when they access the PPSR on your organisation's behalf.

Permissions

You can assign administrator rights to a user. This gives them the ability to add or manage other users, and to update the organisation's contact and direct debit details.

Deleting a user

Deleting a user permanently deactivates their user account for your organisation. Once deleted, the user will no longer be able to access the PPSR on behalf of your organisation.

To delete a user:

1. Select ‘My Tools’ and ‘My Organisation Details’.
2. On the ‘View Organisation’ screen, select the user you wish to delete.
3. Click on ‘Delete This User’.

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