Setting up your online services account

How to create an account to use our online services

You need to have an online services account to search and register on the PPSR. There are no joining or maintenance fees – you pay only for the services you use.

Setting up an online services account using RealMe®

To have access to all PPSR services, you need to have a RealMe® username and password.

What is Real Me? RealMe® website
New Zealand Companies Office

View transcript

Transcript

Duration: 5:23

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Welcome to this short video on setting up your PPSR account. If you're planning to both search and register on the PPSR, you'll need a RealMe username and password. RealMe is an initiative from the New Zealand government and allows you to securely access multiple online services. To access PPSR, you don't need to verify your identity with RealMe. You just need a RealMe username and password.

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Clicking create button

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To create a RealMe login, click Create at the top of the page. Select Create a RealMe Login, and follow the instructions to create a username and password.

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Scrolling down page titled Set up your account. Several boxes to fill in for contact information, password, pin, terms of use

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If you already have a RealMe login, use the Login button at the top of this page. Log in with your RealMe now.

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Clicking blue Log in button. Activation code screen

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When you log in to the PPSR with RealMe for the first time, you'll be given two options.

If you're creating a new account, select I Don't Have an Activation Code, and click the Register New User button. If you'll be inviting others to use the account, or if you are an API customer, leave ticked "I want to create a PPSR organisation account" at the top of the page.

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Filling in form on page titled Register New User and clicking user agreement

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Complete your user and contact details, and confirm that you have read and agree to the terms and conditions and privacy statement. When you've finished, click Next.

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Clicking next button on the lower right

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On the Create My Organisation screen, provide the necessary information about your organisation.

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Using drop down to fill in category of business. Filling in contact information on the create my organisation screen. Scrolling down and clicking create organisation

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You'll then be taken to the user dashboard. You can pay for our online services a number of ways. If you wish to pay by direct debit, now's the time to set it up. All API customers must have a direct debit. To set up your direct debit from the dashboard menu, click on My Tools, and under Invoices and Payments, select Set Up My Direct Debit. Next, fill in your bank details as required.

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Filling in bank account

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Once you've saved your bank account details, you'll be emailed a direct debit form, which you will need to complete, sign, and email to us, or return by post to the address on the form.

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Personal Property Securities Register

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To view and manage your organisation's account information, in the dashboard menu, click on My Tools, and under Account, select My Organisation Details.

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View Organisation

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From here, you can manage your organisation details. If you wish to add an organisation user, click on the Add Organisation User button in the right bottom corner of the screen.

Enter the details for the user you wish to add.

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Filling in contact info on Add organisation user page

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At this point, you can grant administrator rights to this user.

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Clicking Admin User under contact last name

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And click on the Create User button. An activation code will be emailed to the new user. To manage user details and permissions, click on the hyperlinked user's name at the bottom of the View Organisation screen.

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Clicking Demo User on list of users for this organisation, status pending

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Then, on the View Organisation User Pending page, select Maintain the Organisation User. Organisation users, by default, have access to all PPSR services. As an administrator, you can, if you wish, restrict a user's permissions to creating and maintaining secured party groups and/or financing statements.

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Clicking Remove button, save user

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To log out, click the button in the top right hand corner. Please be aware that you will be logged out automatically if your session is inactive for more than four hours. If an organisation user account has been created for you by your administrator, you'll need to activate your account with the activation code sent to you by email. Back on the PPSR landing page, you'll need to log in using RealMe.

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Clicking Log in. Typing user name and password, clicking blue log in button. Activation code screen

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Click on "I have an activation code," and enter the activation code sent to you by email.

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Typing activation code and clicking continue

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Check your user details, amend if necessary, confirm that you have read and agreed to the terms and conditions and privacy statement, and then click on Save User. When you need to view and manage your user details, go to the dashboard menu, and select My Tools and My User Details. If you have any questions about setting up your account or anything to do with the PPSR, contact the Companies Office. Check out our Contact Us page for details.

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Logo, New Zealand Companies Office, Personal Property Securities Register. ppsr.govt.nz

To set up your PPSR online services account using RealMe:

1. Ensure you have a RealMe login

If you already have a RealMe login, select the 'Login' button at the top of the page.

Creating a RealMe login

To create a RealMe login:

  1. Select the 'Create' link at the top of this page.
  2. Select 'Create a RealMe login' and follow the instructions to create a username and password.

Forgotten username or password

If you have forgotten your RealMe® username or password:

  1. Select ‘Forgot Username’ or ‘Forgot Password’
  2. Choose to receive your username or password by email or text.

2. Choose the type of account you need

When you log in with RealMe for the first time, you will be asked whether or not you have received an activation code.

Select 'I don't have an activation code' if you wish to either:

  • Set up as a new individual user of the PPSR
  • Set up as an administrator of a new PPSR organisation account.

Select 'I have an activation code' if you have received an invitation email (with an activation code) to join a PPSR organisation account.

You will then be presented with the options for setting up your account.

Setting up an individual user account

To set up an individual user online services account:

  1. When you first login, select ‘I don’t have an Activation Code’.
  2. Click ‘Register new user’.
  3. At the top of the page, untick ‘I want to create a PPSR Organisation Account’.
  4. Fill in the user name and contact details.
  5. Agree to the terms and conditions and click ‘Next’.
  6. Click ‘Create user’.

Setting up an organisation account (as a new user)

Choose this option if you're a new user creating an online services account on behalf of an organisation.

As such, you become the account administrator, and can add or remove other account users. You can also appoint another user to be an administrator of the account.

The organisation's general information and payment options apply to each user associated with your organisation.

To set up an organisation account as a new user:

  1. When you first login, select ‘I don’t have an Activation Code’.
  2. Click ‘Register new user’.
  3. At the top of the page, tick ‘I want to create PPSR Organisation Account’.
  4. Fill in the user name and contact details.
  5. Agree to the terms and conditions and click ‘Next’.
  6. Enter the following information.
  7. Organisation name and type.
  8. Contact details for the organisation.
  9. Email notification settings.
  10. Click ‘Create Organisation’.

Setting up an organisation account (as an existing individual user)

An organisation account can be created by an existing individual user. This person will become the administrator for the organisation account.

To set up an organisation account as an existing individual user:

  1. From the dashboard navigation menu, select ‘My Tools’ and ‘My User Details’.
  2. At the bottom of the Your Details screen, click ‘Create My Organisation’.
  3. Enter the following information:
  • Organisation name and type
  • Contact details for the organisation
  • Email notification settings.

4. Click ‘Create Organisation’.

Activating a user account created by an administrator

If your administrator has created a user account for you, you will receive an activation code.

To activate your online services account:

  1. Log in using your RealMe login.
  2. Select the option 'I have an activation code' and enter the code sent to you by email.
  3. Change the contact details, if required.
  4. Agree to the terms and conditions and click 'Next'.
  5. Click 'Create user'.

Terms and conditions

When you create an online services account, you'll be asked to agree to our terms and conditions. These set out your responsibilities and help ensure the information you provide is kept secure. By doing so, you're committing to keeping your information on the PPSR up to date.

Terms and conditions  – PPSR

Setting up an account using social media logins

For individual customers planning only to search the PPSR, we've simplified the login process.

Instead of creating a RealMe login, you have the option to use your existing Facebook or Google usernames and passwords to log in to the PPSR.

The PPSR uses only your login to provide access to your PPSR account, and does not acquire any profile or personal details from either RealMe, Google or Facebook.

To set up an account to search the PPSR using a social media login:

  1. Log in using Facebook or Google.
  2. Fill in the username and contact details.
  3. Agree to the terms and conditions and click 'Next'.
  4. Click 'Create user'.

Privacy statement

Other guides in
Searching the PPSR

Other help topics

Getting started on the PPSR

Managing your online services account

Registering on the PPSR

Information for debtors and consumers

Paying PPSR fees

View all topics